Can you prevent the loss of tribal knowledge with AI?

18 June 2015

Losing someone who holds key knowledge can be disruptive for large organisations and devastating for SMEs. The baby boomers in particular have developed a significant amount of personal knowledge of how things work and why.

Achieving operational excellence with AI and knowledge work technology

1 June 2015

Operational transformation is getting harder to deliver well, with increasing global volatility and escalating business complexity. In a perfect world, a company’s day-to-day operations should be managed for peak performance.

How is AI and knowledge work technology transforming customer contact?

27 May 2015

Knowledge work tools can reduce costs by helping organisations be more efficient, but that’s not the whole story.

What is knowledge work automation?

22 May 2015

It has been predicted that knowledge work automation will be the most significant disruptive technology to influence the world over the next 10 years, second only to the addition of 2-3 billion new mobile internet users by 2025.

Ask Rainbird: Do you think that Asimov’s Three laws of Robotics should apply and be enforced in AI?

15 May 2015

Recently we’ve been running #AskRainbird, where we’ve asked our users for interesting questions for us to answer.