Matt Buskell writes for AI Expert Calum Chace: Putting the AI in retail

18 September 2017

Matt Buskell, head of customer engagement at Rainbird, contributes to Pandora’s Brain, a blog by author, speaker and leading expert in AI, Calum Chace.

Taylor Wessing and Rainbird join forces to raise the standards of customer service in the legal industry

25 August 2017

International law firm Taylor Wessing uses Rainbird’s cognitive reasoning engine to innovate new online legal solutions, win new business, and streamline client service.

Most customer interactions will be automated by 2020

20 January 2017

It’s not just organisations that want high-quality automated services, it’s customers.