Business Analyst

In brief:

Rainbird’s Implementation Team supports Clients in on-boarding the Rainbird Platform by delivering best in class consultancy, implementing Rainbird models, and providing training and user support to Clients and Partners.

We have a vacancy for a Business Analyst within the Implementation team. Your focus will be working with Clients to analyse, decompose and capture the business logic and subject matter expertise that they are seeking to automate, so that it can be converted into a Rainbird solution by our Engineers. You will work on live projects, communicating face-to-face as well as via video and webinars and you will have a friendly personality with excellent communication, analytical and documentation skills.

You may also be required to build models in the Rainbird platform, with support from our Engineers.





Permanent Full Time

Closing Date:

April 30, 2018

About the role

The Rainbird Implementation Team sets the gold standard in implementing solutions on the Rainbird Platform and we provide a wide range of services to our Clients and Partners, from delivery consultancy and the initial build of Rainbird models through to support, training and accreditation.

Key to this role is the ability to quickly understand our Client’s business and to work effectively with their subject matter experts in a wide variety of domains and industries.  Our Business Analysts are skilled at working with Clients to analyse, decompose and capture the business logic and subject matter expertise that they are seeking to automate through a process of stakeholder interviews, workshops and process walkthroughs.

Working in close collaboration and building strong relationships with Clients and Partners is key to our model. This role is Client-facing and will require strong stakeholder management skills, as well as demonstrable experience as a Business Analyst.

We don’t expect prior experience in Artificial Intelligence but a technical focused background is a clear advantage.

This role is based full time in our Norwich office, however the Client facing nature means some travel nationally and internationally may be required.

Key Responsibilities:

  • Engaging with Clients to lead the Knowledge Analysis phase of Rainbird Implementation. This requires conducting Stakeholder interviews, process walkthroughs and workshops to analyse and capture the subject matter expertise that the client is seeking to build into the Rainbird platform.
  • Contributing to Client proposals and Statements of Work.
  • Building relationships with Clients and proactively working to find new opportunities for Rainbird projects.
  • Supporting colleagues in Sales and Marketing by providing high quality materials and collateral related to Knowledge Analysis such as presentations and appearing on promotional videos and webinars.
  • Delivering classroom training to Clients and Partners to upskill them in using the Rainbird platform.
  • Building models in the Rainbird platform, with support from our Engineers.

Experience, qualifications and certificates

  • Experience in a Business Analysis role, or demonstrable experience of having worked to understand and capture business requirements.
  • Experience of working with stakeholders on a project in a Client-facing role.

We are looking for

  • A team player. You must be adept at leveraging the skill and strengths of your colleagues, working together to achieve organisational goals.
  • A multitasker. You will be comfortable juggling multiple pieces of work and will be able to prioritise effectively.
  • Excellent stakeholder management skills. You will be experienced in developing and maintaining relationships and communicating effectively to a wide range of audiences.
  • A self starter. We need people with the confidence to be proactive.
  • An ability to quickly assimilate new skills, including technical capabilities.
  • A change agent. You must be comfortable in a rapidly evolving environment and be the sort of person who focuses on solutions, not problems.
  • An analytical thinker. Your skill at breaking down problems using a methodical, step by step approach will be key to working with Clients to understand their Business problem.
  • Experience of project work in identifying project challenges and escalating them appropriately.
  • Skill in documentation and report writing.
  • A proven ability to be detail, deadline, and results-oriented.

How to apply

Interested in this role with us? Send us a copy of your CV and a covering letter explaining why you are the right person for the job and someone from the team will be in touch shortly after.

  • Apply now