DevOps Engineer

In brief:

Heron, Rainbird’s consulting partner, are recruiting an in-house development team which will be based within the Rainbird office.

About the role

As a DevOps Engineer at Heron AI you will face a varied range of exciting challenges across areas including Cloud Services, Scalability, Security, Optimisation and building world class solutions through the use of AI and much more.

Your experience, approach and solutions mean you are trusted as a technical authority; your contributions inspire fellow engineers and help drive continual improvement in DevOps best practice.

The Team supports Enterprise Clients in identifying their AI requirements by delivering best in class consultancy, which are then handed over to the development team to deliver bespoke solutions; from building complex Chatbot with NLP models, to developing Machine Learning models that are tested and validated with the client team and providing training and user support to Clients.

Our Aim:

To create business value and innovation which drives deeper customer relationships through tech agnostic thought leadership & world class delivery of AI technologies.


Norwich, Norfolk


Permanent Full Time

About the role

AI is surrounded by misconception and hype. Delivering AI solutions is fraught with complexity, uncertainty and risk. There is a shortage of experts who can support the understanding and delivery of these technologies.

We believe businesses can fundamentally better serve their customers and shareholders with experiences powered by the latest AI technologies.

We create business value and innovation which drives deeper customer relationships through tech agnostic thought leadership & world class delivery of AI technologies.


We do this by providing a number of services depending on where our clients are on their AI journey.

  • Packaged consulting services: We have designed a range of services that take us from an unclear or exploratory starting point to understanding AI technologies and the business suitability for our clients.
  • We have a number of partners that allows us to bring together technologies that have never been combined before, so rather than using a single tool to solve part of the problem, we are the specialists and integrators that tackle challenges holistically.
  • A large team of experts that can deliver end to end solutions: With consulting and development capabilities in a range of AI technologies and specialist knowledge of some of the leading tools, we are best placed to support AI initiatives.
  • We use a service design based approach in our hearts: We really mean it when we say the customer is at the centre of our solutions and we build that into new technologies.

Key Accountabilities

  • Development of environments for client projects
  • Architecture services to internal and external customers
  • End to end security and delivery of customer environments
  • Liaise with all areas of the business to ensure speed and ease of delivery
  • Undertaking diverse and dynamic projects dependent upon departmental requirements
  • Provide 3rd level engineering and application support
  • Work with customers to scope systems, environments and other non-functional requirements
  • Identify new technologies to enable, enhance and drive the products


Competitive salary with benefits.

The office has a relaxed atmosphere to promote individual thought and get the best out of the team.

Opportunity to work over an innovation sprint of 1-2 weeks, periodically, with freedom to work on anything related to the industry.

Experience, qualifications and certificates

  • Demonstrable understanding and experience with creating, managing and monitoring Cloud based environments, ideally with automation tools and Playbooks
  • Experience working with Database back-ends
  • Experience of Security tools, principles and architecture within a Cloud environment
  • Demonstrable understanding of coding and scripting
  • Experience of architecting scalable hosting solutions in the cloud (experience in AWS, Azure, or BlueMix a benefit )
  • Experience of performance and availability monitoring tools

We are looking for

  • Good communication skills, with an ability to express and understand complex technical concepts to both other team members and clients
  • Keen to help and be committed to working in a small team
  • Ability to think from a customer’s perspective and end users perspective
  • Commitment to delivering high quality work

How to apply

Interested in this role with us? Send us a copy of your CV and a covering letter explaining why you are the right person for the job and someone from the team will be in touch shortly after.

  • Apply now