Senior Solutions Engineer

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We’re looking for a Senior Solutions Engineer to help bridge the gap between complex customer challenges and practical, working solutions built with Rainbird. This is a hands-on role for someone who enjoys solving technical problems, designing integrations, and working directly with customers to show how trusted AI can be applied in real enterprise environments. If you want to work at the intersection of solution design, implementation, and explainable AI, you’ll be joining a fast-moving team where adaptability, technical depth, and customer impact all matter.

Contract Type: Permanent
Location: Hybrid or Remote (UK)
Package: Competitive, based on experience

About Rainbird AI

Rainbird is redefining the future of explainable AI. Our platform enables organisations to build deterministic, transparent decision-automation systems for industries where accuracy, trust, and accountability matter most – including healthcare, banking, insurance, and professional services.

At the heart of Rainbird’s decisioning platform is a symbolic reasoning engine that makes every automated decision fully transparent, auditable, and justifiable. We empower enterprises to scale their expertise, combining human insight with machine precision.

We’re growing fast in the UK and US, and this is an opportunity to join a mission-driven team shaping the future of trusted AI. Change will be part of your everyday life, working closely with colleagues remotely both here and in the US, adaptability is the name of the game… Interested?

Why Rainbird?

• Impactful work: Help some of the world’s biggest enterprises solve complex, high-stakes business problems.
• Cutting-edge technology: Work at the intersection of symbolic reasoning, large language models, and explainable AI.
• Growth & learning: Accelerate your career with hands-on experience in knowledge modelling, decision automation, and hybrid AI.
• Remote-first culture: Work flexibly from anywhere, supported by a collaborative, inclusive, and curious global team.
• Great benefits: Competitive pay, generous holiday allowance and opportunities to lead in a rapidly expanding company.

Role Responsibilities

As a Solutions Engineer at Rainbird, you’ll serve as the technical bridge between our platform capabilities and our customer’s architectural and integration challenges. Your primary mission will be to rapidly translate customer technical requirements into tangible, working solutions that demonstrate Rainbird’s value proposition.

You’ll collaborate directly with customer stakeholders and other members of our Implementation Services team to understand complex business problems, often with incomplete information. You will develop solutions that integrate with the Rainbird low-code platform. This requires quickly grasping domain-specific knowledge across various industries, identifying, documenting and demonstrating how Rainbird’s decision automation capabilities can address critical pain points and how those capabilities will integrate into customer solutions.

A significant portion of your time will involve working directly with customer teams, to design and implement integration architectures that connect Rainbird to their existing technology ecosystems. You’ll develop custom data extraction layers that transform and normalise customer data to make it usable within our platform, ensuring that information flows seamlessly between systems while maintaining data integrity and security.

You’ll build connectors and middleware solutions that enable Rainbird to interact with various third-party systems, including CRMs, ERPs, task automation tools, and industry-specific applications. This requires understanding diverse APIs, data formats, and communication protocols to create robust integration pathways.

Working directly with customer technical teams, you’ll provide hands-on guidance for implementation approaches, helping them navigate integration challenges and optimise their use of the Rainbird platform. You’ll need to pivot quickly as requirements evolve, adapting solutions to meet emerging needs while maintaining technical quality.

You’ll develop and demonstrate proof-of-concept implementations and technical prototypes that clearly show how Rainbird can solve specific business challenges, often under tight timeframes. These demonstrations are crucial for helping customers visualise the potential value and securing project advancement.

Throughout the engagement lifecycle, you’ll create technical documentation that enables customers to understand integration approaches and maintain solutions long-term. You’ll also collaborate with our product team to identify common customer needs that could inform our platform roadmap.

Key Competencies

• Consultative. A solutions-oriented mindset with experience in gathering technical requirements, rapidly designing and implementing technical solutions within the confines of the implementation project’s scope. You’re comfortable operating with ambiguity and can effectively translate between technical capabilities and business requirements.
• Technical.
  • Strong technical integration skills are essential, including comprehensive knowledge of API development patterns, RESTful services, webhook implementations, and data transformation techniques.
  • Familiarity with data transformation, ETL processes, and middleware technologies.
  • Proficiency in at least one backend programming language (Python, JavaScript/ Node.js, Go) is required, with the ability to write clean, maintainable code for integration components. 
  • Practical experience with cloud platforms (AWS, GCP, or Azure), containerization technologies (Docker, Kubernetes), and an understanding of modern DevOps practices.
  • A solid grasp of authentication and security protocols is crucial, including OAuth, JWT, API keys, and best practices for securing data in transit and at rest.
• Communication. Your communication skills must be exceptional, with the ability to explain complex technical concepts to both technical and non-technical stakeholders. You should be comfortable leading technical discussions and presenting to customer  teams.
• Implementation Services. Running or participating in proof of concepts (POCs), overseeing their conversion to production deployments, and resolving technical issues during implementation phases. 
• Previous experience in a customer-facing technical role is essential, with a demonstrated ability to manage customer expectations, respond to changing requirements, and maintain trusted advisor status throughout engagements.

Preferred Experience

• Experience working with Agentic Frameworks or task automation RPA platforms  (e.g., CrewAi, LangGraph, UiPath, Appian, BluePrism) would be beneficial.
• Knowledge of Terraform and Infrastructure as Code (IaC) principles.
• Exposure to AI/ML platforms or decision intelligence systems.
• Experience in designing intuitive and user-friendly UI/UX.

Interested candidates should apply below and submit their CV and a brief covering letter outlining relevant experience. We look forward to hearing from you!

Rainbird is an equal opportunities employer.