Overview

The Rainbird Customer Advisory Board (CAB) brings together a small group of influential executives, partners, and practitioners who are leading trustworthy AI adoption in high-stakes environments.

As organisations look for safer, more reliable ways to automate complex decisions, the CAB provides a space for candid discussion, shared insight, and practical collaboration. Members help guide Rainbird’s strategic direction while shaping how trusted AI evolves across financial services, banking, insurance, healthcare, tax, and audit sectors.

Welcome from James Duez, CEO of Rainbird

Purpose & Member Benefits

The CAB exists to strengthen collaboration between Rainbird and the organisations shaping the regulatory, operational, and technological landscape of trusted AI. Members gain:

  • Cross-Industry Insight – candid conversations with peers facing similar compliance, risk, and operational challenges.
  • Networking – access to senior leaders from global banks, insurers, professional services firms, healthcare organisations, and technology partners.
  • Thought Leadership Opportunities – invitations to co-author white papers, join Rainbird-led panels, or contribute to industry events.
  • Early Access – visibility of upcoming capabilities, research, and industry benchmarks.
  • Influence – direct input into Rainbird’s roadmap, innovation priorities, and long-term strategy.

Membership is by invitation, for a 12 month period, and designed to be high-value, low-friction, and confidential.

The CAB meets three times a year

In-Person Event: 5th March 2026
Location: London, UK

A full-day gathering bringing members together for leadership briefings, sector roundtables, and collaborative discussions.

Virtual Event: 14th July 2026
Location: Online

A mid-year online session covering market shifts, regulatory updates, emerging use cases, and feedback on Rainbird’s evolving blueprints and roadmap.

Virtual Event: 17th November 2026
Location: Online

A virtual end-of-year summit designed to review progress, consolidate insights, and help shape priorities for the year ahead.

Between Sessions

Members may be invited to participate in short working groups or surveys on topics such as financial-crime prevention, claims automation, audit and compliance, or healthcare eligibility. All discussions follow Chatham House rules to support open, candid dialogue.

Who will attend?

The CAB is designed for senior leaders shaping AI strategy and governance. Rainbird’s CEO, CTO, and CRO will participate directly in all CAB sessions.

Meet the Rainbird team

James Duez CEO

James Duez

CEO, Co-Founder

James is a serial entrepreneur, technology innovator, and investor with over two decades of experience. James has a rich history of leadership, having served as the CTO for several businesses, including a successful automation venture. His entrepreneurial spirit is evident in his track record of successful exits and the fact that Rainbird is the fifth business he has co-founded. James is also a member of the Forbes Technology Council.

Ben Taylor CTO

Ben Taylor

CTO, Co-Founder

Ben is a renowned authority in the field of artificial intelligence, boasting over 20 years of experience in Symbolic AI. Ben’s impressive career includes a stint as a computer scientist at Adobe and contributing to an award-winning AI insurtech business. He holds a BSc in Computer Science and Artificial Intelligence from the University of Sussex, underscoring his deep expertise in the field. Ben is also a member of the All Party Parliamentary Group on AI.

Coenraad van der Poel

Chief Revenue Officer

Coenraad is a SaaS scale-up leader with over 30 years of experience building high-performing go-to-market organisations. He was the first US executive at UiPath, driving its rapid growth in Intelligent Automation, and has also held senior roles at Accenture, HP Enterprise Services, and EzGov. At Rainbird, he leads the global commercial strategy as the company expands into the US, strengthens its partner ecosystem, and scales enterprise adoption.