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Automation Bias and the Deterministic Solution: Why Human Oversight Fails AI
Automation bias makes human oversight unreliable for AI. Deterministic, graph-based guardrails provide the precision, traceability, and compliance that human supervision cannot guarantee.
Rethinking KYC AML as part of digital transformation
The climate of tightening regulations, the increasing difficulty of preventing fraud, and the digitisation of operations amid COVID mean it’s time that firms rethink KYC AML as part of their wider digital transformation strategies. This article explains how they can, using intelligent automation.

In insurance, AI and intelligent automation can improve customer loyalty
Adoption of AI as part of digital transformation would give insurance firms a number of ways to make tangible improvements to their products.

COVID recovery: 5 roles intelligent automation can play
For businesses, IA can play many roles in COVID recovery—from the financial to the operational to business growth. Here are five roles.

KYC is the new backbone of customer experience in retail banking
In recent years several high profile fraud cases have stunned regulators and eroded the public’s trust in banking institutions. Take the case of Danske Bank,…

New Rainbird intelligent automation: if you can click, you can use it
Ever worked with someone so good at their job, you wished you could clone them? The thought process goes something like: “If only every fraud…

The future of fraud detection and prevention, in a post-COVID world
The global pandemic has brought the world, and businesses within it, to their knees. While communities band together to support one another, not everyone is…

Why all NHS England trusts can use our COVID risk assessment tool for free
On 24 June 2020, NHS England and NHS Improvement mandated that NHS Trusts complete coronavirus risk assessments for all vulnerable staff within the next four…

End-to-end integration is the future of RPA in finance
Automation adoption is set to accelerate in coming months, but businesses will repeat the same mistakes of recent years if they go for quick-fix solutions…

All change: prepare for post-Brexit shakeup in financial regulations
Financial institutions hoping for a smooth regulatory Brexit transition will have been dismayed by foreign secretary Dominic Raab insisting that UK alignment with EU laws…