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Deterministic Graph-Based Inference: The Key to Safe AI in Financial Services
As financial institutions increasingly adopt Large Language Models (LLMs) to enhance customer experiences and streamline operations, a critical challenge has emerged: how can these powerful…
In insurance, AI and intelligent automation can improve customer loyalty
Adoption of AI as part of digital transformation would give insurance firms a number of ways to make tangible improvements to their products.

COVID recovery: 5 roles intelligent automation can play
For businesses, IA can play many roles in COVID recovery—from the financial to the operational to business growth. Here are five roles.

KYC is the new backbone of customer experience in retail banking
In recent years several high profile fraud cases have stunned regulators and eroded the public’s trust in banking institutions. Take the case of Danske Bank,…

New Rainbird intelligent automation: if you can click, you can use it
Ever worked with someone so good at their job, you wished you could clone them? The thought process goes something like: “If only every fraud…

The future of fraud detection and prevention, in a post-COVID world
The global pandemic has brought the world, and businesses within it, to their knees. While communities band together to support one another, not everyone is…

Why all NHS England trusts can use our COVID risk assessment tool for free
On 24 June 2020, NHS England and NHS Improvement mandated that NHS Trusts complete coronavirus risk assessments for all vulnerable staff within the next four…

End-to-end integration is the future of RPA in finance
Automation adoption is set to accelerate in coming months, but businesses will repeat the same mistakes of recent years if they go for quick-fix solutions…

All change: prepare for post-Brexit shakeup in financial regulations
Financial institutions hoping for a smooth regulatory Brexit transition will have been dismayed by foreign secretary Dominic Raab insisting that UK alignment with EU laws…

COVID-19 back-to-work staff risk management requires intelligent automation
The Thursday-weekly nationwide applause from the windows and doorways of the public attests to the love and appreciation for a National Health Service under severe…