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Beyond Probability: The Case for Deterministic Agents in Agentic AI
The re-emergence of agentic AI—intelligent agents capable of autonomously planning, making decisions, taking actions, and continuously adapting to their environment—marks a significant shift in AI….
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Untapped expertise: a business tragedy
A philosopher by the name of David Brent once mused on the subject of wasted talent in the workplace:“What upsets me about the job? Wasted…
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6 reasons why learning Rainbird is beneficial for your career
You’ll be a better consultant Rainbird’s human-centric automation is a unique emerging technology in the industry, and understanding how it works is a huge advantage…
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Human-centric automation can save insurance from a vicious cycle of ethical challenges
For all the bluster in the sector, insurance and AI are still at a crossroads. Guidelines are being drawn out and full integration is pending….
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81% of UK businesses say a shortage of talent is the biggest hurdle to AI adoption
The research, conducted by Vanson Bourne on behalf of Rainbird, surveyed senior decision-makers in enterprise organisations. It found that the main reason behind businesses not…
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How to give your Rainbird learning the Duolingo treatment
If you want – or need – to learn Rainbird, there are dozens of different ways you can do it. The Rainbird University has numerous…
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Business transformation is a world away from linear automation if you’re building for the long term
I’ve been working in the coagulated worlds of automation and AI for a number of years now. During that time, my colleagues and I have…
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Whose cheque is it anyway? Why apostrophes matter for Anti-Money Laundering
Google the word ‘check’ and you’ll receive two profound answers. One definition relates to the process of determining the condition of something, ensuring its quality…
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First impressions are everything at FNOL
At First Notification of Loss (FNOL) in the insurance claims process, the consequences of a bad first impression are rather more quantifiable. More than 30%…
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UK customers are famously good at queueing; that doesn’t mean we enjoy it
Peek inside a modern contact centre, and you’ll usually still see a segmented setup; one department for account review, one for security checks, and so…