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Beyond RAG: Why Retrieval Augmented Reasoning (RAR) is a Game Changer
How Retrieval Augmented Reasoning (RAR) is revolutionising AI decision-making, offering unparalleled accuracy, trust, and explainability. Learn why RAR is transforming complex decision-making in regulated industries with its logical reasoning and contextual understanding.
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Human-centric automation can save insurance from a vicious cycle of ethical challenges
For all the bluster in the sector, insurance and AI are still at a crossroads. Guidelines are being drawn out and full integration is pending….
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81% of UK businesses say a shortage of talent is the biggest hurdle to AI adoption
The research, conducted by Vanson Bourne on behalf of Rainbird, surveyed senior decision-makers in enterprise organisations. It found that the main reason behind businesses not…
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How to give your Rainbird learning the Duolingo treatment
If you want – or need – to learn Rainbird, there are dozens of different ways you can do it. The Rainbird University has numerous…
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Business transformation is a world away from linear automation if you’re building for the long term
I’ve been working in the coagulated worlds of automation and AI for a number of years now. During that time, my colleagues and I have…
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Whose cheque is it anyway? Why apostrophes matter for Anti-Money Laundering
Google the word ‘check’ and you’ll receive two profound answers. One definition relates to the process of determining the condition of something, ensuring its quality…
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First impressions are everything at FNOL
At First Notification of Loss (FNOL) in the insurance claims process, the consequences of a bad first impression are rather more quantifiable. More than 30%…
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UK customers are famously good at queueing; that doesn’t mean we enjoy it
Peek inside a modern contact centre, and you’ll usually still see a segmented setup; one department for account review, one for security checks, and so…
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We’re all faced with cognitive bias – but we don’t have to be bound by it
Whatever the industry or task, from motor liability judgements to tax assessments, it’s the quality of the decisions we make that effectively dictates the quality…
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Rainbird COO James Loft rallies business transformation at the London AI Summit
Customer convenience, compliance demands, and technology adoption are just some of the hurdles today’s organisations need to overcome to remain competitive. In his London AI Summit…