Google the word ‘check’ and you’ll receive two profound answers. One definition relates to the process of determining the condition of something, ensuring its quality…

At First Notification of Loss (FNOL) in the insurance claims process, the consequences of a bad first impression are rather more quantifiable. More than 30%…

Peek inside a modern contact centre, and you’ll usually still see a segmented setup; one department for account review, one for security checks, and so…

Whatever the industry or task, from motor liability judgements to tax assessments, it’s the quality of the decisions we make that effectively dictates the quality…

Customer convenience, compliance demands, and technology adoption are just some of the hurdles today’s organisations need to overcome to remain competitive. In his London AI Summit…

Today, innovation and protection need to sit together – they can no longer be at odds. It may be a delicate balancing act, but it’s…

According to Thomson Reuters, the use of alternative legal service providers (ALSPs) “is now a $10 billion market and growing.”For traditional legal practices wanting to…

Codebar’s goal is to enable underrepresented members of the community to learn programming in a safe, fun and collaborative environment which could expand career opportunities…

As an industry, financial services is amongst the most data-heavy. The information flowing through firms is sensitive, diverse and complex, and covers everything from consumer…